Senior Technical Analyst
Reference #28940

Permanent Position
Posted on 09/09/2008
Start: ASAP


Description:

Senior Technical Analyst, working individually, as well as on teams of analysts and subject matter experts, performing functional and non-functional requirements specification, as well as conceptual design work for the company's solutions (products plus services). Position requires demonstrated expertise in the technical requirements of and design approaches to highly interoperable healthcare solutions. Responsible for addressing our customers’ myriad, demanding challenges, by understanding and prioritizing feature requests, skillfully specifying requirements, and designing innovative solutions.



Serves as a technical requirements liaison to all internal and external stakeholders. Insures smooth coordination between requirements specification and conceptual design work, on the one hand, with implementation design and coding, content development, testing, and implementation work, on the other hand. Keeps sales, marketing, and customer care fully informed, helping them understand product positioning, feature capabilities and benefits, as well as targeted customers. Mentors others on the Product Management team with his or her technical thought leadership.



Duties: Gain a thorough understanding of the product and its features / functionality, as well as the issues and challenges it addresses in the practice of Emergency Medicine.





Lead, as well as participate in requirements specification and conceptual design teams that produce superior solutions to customer needs.





Using methods such as interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, and task / workflow analysis, document in detail the specified requirements and design for those solutions.





Specify, design and document solutions to important technical product issues, such as maximizing functional and semantic interoperability.





Manage requirements traceability and changes, track requirements status throughout the project, and resolve issues that occur.





Insure that all market-facing, as well as relevant internal inputs are systematically elicited, incorporated, and accounted for in all work products.





Insure that the company’s solutions take into account all relevant healthcare IT technical standards and conventions.





Assist software development and QA by researching and resolving defect questions. Negotiate an acceptable solution as conflicts arise. Escalate issues as necessary to the appropriate management level.





Assist account managers, documenters, and technical support by researching and providing information about the product as needed to address customer issues and questions.

Escalate issues as necessary to the appropriate management level.





Provide thought leadership to the company’s requirements and conceptual design processes, across all solutions: including the company’s Solutions Roadmap, new feature/function development, and defect resolution.





Teach, train, and foster the requisite requirements elicitation skills and conceptual design methodology throughout the organization.



Required Skills:

10+ years of Healthcare Information Systems (HIS) technical and/or product management experience using contemporary requirements specification methods, such as:



-Use Case Analysis



-Unified Modeling Language (UML)



-A variety of software process models, e.g., waterfall, iterative, spiral, agile, etc.





Expertise in HIS interoperability standards, methods, and technologies.





Expertise at matching the appropriate development methodology to any given technical and business situation.





Conceptual design know-how.





SOA-related experience is highly desirable.





Demonstrated work skills, including juggling multiple competing priorities and conflicting stakeholder interests, while orchestrating a team effort that produces the required deliverables on schedule and with high quality in a matrixed staffing environment.



Education:

Masters degree in Software Engineering, or equivalent.



Contact



Will Prater
404-817-3547
will@mtarecruiting.com


APPLY ONLINE REFER A FRIEND RETURN TO POSTINGS